InsightsSeptember 6, 2026

Keystone: Supplementing Where Shopify B2B Lacks

Keystone plugs straight into Shopify — your DTC store, a separate B2B instance, whatever setup fits your brand. It ties into your existing ERP too. Honestly, one of the best ways to use Keystone is just layering it on top of what you're already doing in Shopify.

Where Shopify B2B Falls Short

We hear the same feedback from brand after brand. Shopify B2B does a lot of things well, but it stumbles on:

  • Pre-bookings
  • Calculating sales rep commissions
  • Forecasting wholesale projections
  • Suggested reorders and account nurturing
  • Returns
  • Accounts receivable

How Keystone Helps

Keystone gives you a real ordering portal — reps and buyers can set ship windows, buy against future inbound POs, and manage orders the way wholesale actually works. Our automations handle the rest: hold orders, release them on schedule, fulfill and invoice when you say so.

Reps and teams are easier to manage too. See what reps are doing, calculate commissions automatically, and hand out the reports and permissions each rep actually needs to do their job.

Reordering tools and email campaigns keep sales coming in and customers happy. And if something needs to come back, our EasyPost integration makes returns painless.

On the money side, Keystone connects with the payment processors you already use — charge cards, send payment links, and chip away at your AR. Keeping receivables under control has never been this easy.